We have a unique approach to technology.
people think that technology is the solution to all their
problems. Organisations invest a large amount of capital into
their technology and then find they either have the same problems
amplified or new problems they hadn’t anticipated.
We start by
looking at the end goal and help people decide whether technology is
the correct solution. Sometimes there is a simpler, cheaper and
more effective solution to the problem. If it is right to
introduce technology as a solution we work from the basis that people
will influence the success or failure of its implementation.
people-focused approach has led to the successful implementation and
usage of many computer systems. With such a large investment we
believe it is important for organisations to train their people well so
that they get the full benefit of that investment.
We also believe that the correct use of technology can have a major impact on the success of individuals and small businesses.
At Hartspring Consultants we make complex subjects easy to
understand. Whether it is the
introduction of new technology or a change in working practices we pride
ourselves in being able to communicate the benefits to the end user.
Anyone who has had to introduce a new system into an
organisation knows that the success of the implementation depends on the
acceptance of the change by the people using it. Our strengths lie in our ability to quickly
understand the idiosyncrasies of a business and the attitudes and morale of the
workforce. We have worked in
change-resistant environments to win the ‘hearts and minds’ necessary to
deliver many successful implementations.
How do we do this?
communicate the vision!
feed back suggestions and comments on how to make the implementation work
make sure the communication is a 2-way process.
We help the end users realise the benefits of moving to the
new way of working. We engage people
through training, workshops, on the job facilitation (floor walking) and user
Our clients are usually small consultancies or software
houses who are providing the resources for a massive change program in a large
organisation. We act either as an
additional project resource or as a joint-venture partner.
With over 20 years experience we have a wealth of expertise
to offer. We have knowledge of the
institutions (back office)