A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to email@example.com. Please note that, if you do, HCL may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any HCL product and you request a refund, the guarantee will be honoured.
HCL collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).
HCL collects and uses personal information for the following Identified Purposes:
(c) to fulfill your requests for products, services or information;
HCL also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.
If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.
HCL limits its collection of personal information to only that information which is necessary for the Identified Purposes. HCL does not direct its site to, nor does it knowingly collect any personal information from children under the age of thirteen.
HCL does not sell, rent or disclose your personal information to anyone else, except:
In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that HCL or substantially all of its assets are acquired, your personal information may be one of the transferred assets.
Your information may be stored and processed in the
After your account becomes inactive (that is, if you request to be removed from our database), HCL will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove HCL’s compliance with any applicable law.
HCL will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing HCL about changes to their personal information. You can do this by calling +44 (0)845 094 2002 or clicking here. HCL will use new or updated personal information it receives from customers to update its own records.
HCL will use reasonable efforts to protect customers’ personal information.
HCL will afford you a reasonable opportunity to review the personal information in your file, if you so request by calling +44 (0)845 094 2002, writing to:
Hartspring Consultants Ltd
... or upon request to the Data Manager at firstname.lastname@example.org
If HCL is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.
Customers have the right to request that inaccurate or incomplete information be amended as appropriate, by contacting HCL or the Privacy Officer as described above. HCL will promptly correct such personal information.