Hartspring Consultants Ltd (“HCL”) Online
Privacy Policy (Last updated November 14th 2007)HCL
has established this Privacy Policy to explain how it protects and manages the
personal information that it collects from you (the customer) online.
Your use of the HCL site and/or your registration for HCL products and
services constitute your consent to the terms of this Privacy Policy. If you do
not agree to the terms of this Privacy Policy, please do not use the HCL site. HCL
may occasionally update this Privacy Policy.
When it does, HCL will also revise the “last update” date at the top of
this Privacy Policy. In addition, HCL
will seek a customer’s prior consent, by email, for any new uses or proposed
disclosures of information collected from the customer prior to the change. HCL will notify customers by email of
changes to this policy that will affect information collected from them in the
future. In certain
circumstances, however, HCL will not inform and obtain the consent of the
customer, such as in connection with an investigation of a breach of an
agreement, contravention of laws, an emergency where the life, health or
security of an individual is threatened, the collection of a debt or in
compliance with the request of a law enforcement agency or a court order. A customer may withdraw his or her consent for collection, use and
disclosure at any time by sending an email to unsubscribe@hartspring.com. Please note that, if you do, HCL may suspend
its provision of products and services to you. When
you unsubscribe, if you fall within the guarantee period for any HCL
product and you request a refund, the guarantee will be honoured.
HCL collects, at the time of your registration and your sign-on to its
web site, certain “personal information” (information that personally
identifies you) including but not limited to your name, email address, home or
work address, telephone number, and information about your computer hardware
and software (e.g., IP address, operating system, browser type, domain
name, URL, access times, and referring web site addresses). HCL has implemented this Privacy Policy to protect personal information
received from its customers, and to respond to any inquiries. The Privacy Policy also
provides that HCL will use appropriate contractual means to establish a
comparable level of protection for personal information which is sent for
processing by third parties on HCL’s behalf.
HCL has designated
responsibility for your personal information to the data manager, who ensures
compliance with the principles in this Privacy Policy. Other HCL
individuals may be delegated to act on behalf of the data manager.
HCL collects and uses personal information for the following Identified Purposes:
(c) to fulfill your
requests for products, services or information;
HCL also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes. If we hire other companies to provide some products or services on our
behalf, then we will only provide those companies the personal information they
need for the Identified Purposes, and we will limit their rights to use and
further disclose your personal information as appropriate in the course of
their work for us.
HCL limits its collection of personal information to only that
information which is necessary for the Identified Purposes. HCL does not
direct its site to, nor does it knowingly collect any personal information from
children under the age of thirteen. When you visit the HCL web site, a cookie may be placed on your computer or the cookie may be read if you have visited the HCL site previously. HCL uses cookies to allow HCL to determine which products and services you have already purchased so that HCL does not provide redundant information to you, and, if you are an HCL affiliate, to track HCL sales made to customers referred by you so that you can receive compensation under our affiliate program. If you choose to not have your browser accept cookies from the HCL web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the HCL site.
HCL does not sell, rent or disclose your personal information to anyone
else, except:
In addition, as we continue to develop our business, we or our
affiliates may sell or buy other businesses or entities, or we may merge with
another company. In such transactions,
personal information may be one of the transferred business assets. Also, in the event that HCL or substantially
all of its assets are acquired, your personal information may be one of the
transferred assets. Your information may be stored and processed in the After your account becomes inactive (that is, if you request to be
removed from our database), HCL will keep your personal information in its
archives. Your information will then be
used only as necessary for tax reasons or to prove HCL’s compliance with any
applicable law.
HCL will use reasonable efforts to keep customer personal information
accurate for the Identified Purposes, and for minimizing the possibility of
making inappropriate customer decisions based on such information.
Customers are responsible for informing HCL about changes to their personal
information. You can do this by calling +44 (0)845 094 2002 or clicking here. HCL will use new or updated
personal information it receives from customers to update its own records.
HCL will use reasonable efforts to protect customers’ personal
information.
HCL will afford you a reasonable opportunity to review the personal information in your file, if you so request by calling +44 (0)845 094 2002, writing to: Hartspring Consultants Ltd Croxley Green, Rickmansworth, Hertfordshire
... or upon request to the Data Manager at admin@hartspring.com If HCL is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual. Customers have the right to request that inaccurate or incomplete
information be amended as appropriate, by contacting HCL or the Privacy Officer
as described above. HCL will promptly
correct such personal information. |